Re-open Word and allow RCM to load then save the document (do not close it) and see if you can continue your work.
Highlight the citation you wish to delete and use the backspace key or delete key to remove it. To delete the citation, you must delete the bounding box. When you click on them, you’ll see a bounding box that delimits the citation. Within your document, citations are inserted as separate “block” elements. clicked inside the citation and made changes) and re-add them using RCM. Delete any citations you have manually edited (i.e.
This will ensure that RCM is updated to the latest version. Log out of RCM, quit Word, re-open Word and log back into RCM.Make sure that you have track changes turned off in the document and that all changes have been accepted.Below are some steps you can take to resolve the problem. It can also be caused by manual editing of references, which is why we would advise against doing this if possible. This can be caused by the use of track changes or because of some other formatting that you've added to the document.
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